![]() Your full payment will trigger your order being dispatched and shipped to you in our system. ![]() The contract between us will only be formed when your payment is received by us in full and we ship the ordered Product to you. ![]() Business days do not include national holidays in the US, UK, Netherlands or in the country where the recipient is located.īefore you submit your order, please verify that all the information you entered is correct and complete. We cannot ship to a PO Box for Ground, Expedited or Priority shipments. All orders placed after 11 am Central European Time, regardless of shipping option, are processed the next business day (Monday-Friday). If you do not receive an Order Confirmation email, please send an email to and make sure that you do not have any anti-spamming, filtering or blocking software enabled, as this may prevent you from receiving a reply.(an “Order Confirmation”). You must save this confirmation email for your records. Within minutes after your order is submitted, you should receive an Order Confirmation email containing your order number and receipt of payment. The Terms cover all Turtle Beach and Roccat brand products sold in the mentioned territory. The Terms apply whether you are a business customer or a consumer, however as a consumer, who is a resident in these countries, you have special rights, as described below. Your address of delivery must be within these countries. We ship to the countries mentioned in the Shipping table below. The Terms of Sale for your contract with us apply for the territories of the countries in Europe where we ship our products. By placing an order for a product from us and checking the appropriate check box, you agree to be bound by these Terms of Sale, TBE reserves the right to change these Terms of Sale without prior written notice and at the sole discretion of TBE. Please read these Terms of Sale carefully. These Terms of Sale (“Terms”) apply to the contractual terms between us, Turtle Beach Europe, Ltd., (referred to herein as “TBE, “we,” “us” or “our”), and the users of our services (referred to herein as “you”, “user”).
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